Shipping Information

How Do I Track My Order?

We dispatch most orders within 36-48 hours (excluding Sundays and public holidays, local/ natural disturbances)You can track your order from the ‘My Account’ section on the website to get an update on your order status. Here, you will be assisted with a tracking number. The same will be visible in the ‘My Account’ section and will be emailed to you, along with the logistic partner details. In case of any issue with your order, we will notify you immediately.

Do I Need A Account To Place Order?

No, you can’t place an order using guest checkout without having an account. We strongly recommend making an account on our website to make your shopping experience swift and simple. This will also help you enjoy special benefits as well as share ratings and review our products as per your experience.

FAQ Second Version

How Do I Place an Order?

Step 1: Pick the product range of your choice.

Step 2: Click on ADD TO CART on the products you wish to purchase.

Step 3: Click on PROCEED TO CHECKOUT

Step 4: Fill out your personal details required for the delivery of your order.

Step 5: Choose a payment option most convenient to you.

Step 6: Confirm & place your order.

How do I make changes to my order?

You can’t modify the order once it has been placed. We suggest you cancel the order and place a new order with your desired changes.

How do I know that my order is confirmed?

For all prepaid orders, the confirmation status will be automatically updated in the ‘My Account’ section. If your chosen mode of payment is Cash On Delivery, you will get an email from Neeraj Agency representative, on your registered contact details, asking you to confirm the order details. Once you have confirmed the same, the order will be processed immediately.

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